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PRIVACY POLICY

Last update date: 28.09.2026

1. PURPOSE AND SCOPE

This Privacy Policy has been prepared to explain the general principles relating to the protection of the privacy and security of the information of users and customers during the use of the www.componentci.com website (the “Site”) operated by COMPONENTCI ELEKTRONIK MAKINE KIMYA SANAYI TICARET ANONIM SIRKETI (the “Company”).

This Policy contains general explanations relating to the protection of information obtained in the context of the use of the Site, membership transactions, product and order processes, communication activities, technical infrastructure, information security and third party services.

Detailed explanations regarding the processing of personal data are set out in the Privacy Notice on the Protection and Processing of Personal Data.

2. PRINCIPLE OF CONFIDENTIALITY

The Company attaches importance to the confidentiality of the information of the users and customers of the Site.

Information obtained through the Site is processed, protected and used only for the necessary purposes, in accordance with the relevant legislation, this Privacy Policy and other applicable company policies.

The Company endeavours to take appropriate technical and administrative security measures in order to protect the information of users against unauthorised access, loss, misuse, alteration or disclosure.

3. INFORMATION THAT MAY BE COLLECTED

Depending on the use of the Site and the nature of the services offered, the following information may be obtained:

  • name, surname and identity details,

  • contact details such as telephone number and e-mail address,

  • invoice and delivery details,

  • membership and account details,

  • order and transaction details,

  • payment and financial transaction details,

  • requests, questions, messages and other communication content sent by the user to the Company,

  • IP address and device information,

  • browser and operating system information,

  • Site usage and session information,

  • technical information obtained through cookies and similar technologies.

Detailed information on which personal data is processed for which purposes is explained in the KVKK Privacy Notice.

4. PURPOSES OF USING THE INFORMATION

The information obtained may be used, to the extent necessary, for the following purposes:

  • creating and managing the membership and user account,

  • receiving and managing orders,

  • preparing, sourcing and delivering products,

  • carrying out the order processes of products held in domestic stock and of products specially sourced from abroad upon the order of the customer,

  • carrying out payment and invoicing transactions,

  • carrying out cancellation, return, exchange and defective product processes,

  • managing customer requests and support processes,

  • ensuring the security of the Site,

  • preventing unauthorised or suspicious transactions,

  • operating and developing the Site technically,

  • improving the user experience,

  • fulfilling statutory obligations,

  • responding to requests from authorised institutions and organisations,

  • conducting legal proceedings and protecting the rights of the Company,

  • where permitted by legislation, carrying out information and commercial communication activities.

5. PRODUCT SUPPLY PROCESSES

On the Site, some products may be supplied from existing stock in Türkiye and some products may be specially sourced from abroad upon the order of the customer.

When products are sourced from abroad, the necessary information may be shared with parties such as product suppliers, manufacturers, distributors, logistics companies, customs and transport service providers, where this is necessary for the order to be fulfilled.

However, the sourcing of a product from abroad does not, in itself, mean that personal data belonging to the customer is transferred abroad.

Where personal data needs to be transferred abroad, the relevant transfer operations are carried out in accordance with the provisions of the KVKK in force.

6. PAYMENT INFORMATION

Payment transactions carried out on the Site may be executed through payment institutions, banks or the relevant financial service providers, depending on the payment method used and the infrastructure of the relevant service provider.

The relevant technical and security measures are applied for the security of the information used in payment transactions.

The Company does not request payment information that is not necessary for carrying out payment transactions.

Where payment services are provided through third party providers, the security and privacy policies of those providers may also apply.

7. THIRD PARTY SERVICES

The following service providers may be used for the operation of the Site and the provision of services:

  • payment institutions and banks,

  • courier and logistics companies,

  • accounting and finance service providers,

  • hosting and server service providers,

  • software and technical infrastructure providers,

  • security and infrastructure service providers,

  • analytics and performance services,

  • product suppliers, manufacturers and distributors,

  • legal, financial advisory and consultancy service providers.

Information sharing with these parties is limited to the scope necessary for the provision of the relevant service and is carried out in accordance with the applicable legislation.

8. COOKIES

Cookies and similar technologies may be used on the Site in order to enable the Site to function, to increase security, to remember user preferences, to analyse performance and, where necessary, to improve the user experience.

Detailed information on the use of cookies is explained in the Cookie Policy.

Users may manage their cookie preferences through the available cookie preference management tools and the settings of their internet browsers.

9. INFORMATION SECURITY

The Company endeavours to apply appropriate technical and administrative measures in order to ensure the security of user and customer information.

In this context, security practices such as;

  • preventing unauthorised access,

  • ensuring system and network security,

  • limiting access to information to authorised persons,

  • keeping systems up to date and secure,

  • taking the necessary measures against data loss and security breaches

may be used.

Nevertheless, it cannot be guaranteed that any data transfer carried out over the internet is entirely free of risk.

10. PROTECTION OF PERSONAL DATA

Law No. 6698 on the Protection of Personal Data and other applicable legislation are taken into account in the processes of processing and protecting personal data.

Detailed information on the categories in which personal data is processed, the purposes for which it is used, the legal grounds, the parties to whom it may be transferred, the retention periods and the rights of the data subject is contained in the Privacy Notice on the Protection and Processing of Personal Data.

11. TRANSFER OF PERSONAL DATA ABROAD

Where some of the technical infrastructure, software, communication, security, payment or similar services used in the operation of the Site are provided by service providers located abroad, the transfer of personal data abroad may occur.

If such a transfer takes place, the transfer operations are carried out in accordance with the current provisions of the KVKK on the transfer of data abroad.

Where the transfer of data abroad is necessary, the applicable legal mechanisms and the necessary security measures are taken into account.

12. USER ACCOUNT AND SECURITY

It is the responsibility of the user to protect the confidentiality of the username, password and similar access details relating to the membership account.

Users should not share their account details with third parties and should contact the Company if they believe that their account has been used without authorisation.

The Company may request additional verification relating to account or transaction security where it considers this necessary for security purposes.

13. PRIVACY OF CHILDREN

The Site is not a service specifically designed for children.

The Company endeavours to take the necessary measures for the protection of personal data belonging to children where required by the applicable legislation.

14. EXTERNAL LINKS

The Site may contain links directing users to third party websites or services.

If these links are used, users are directed to the website of the relevant third party. The Company is not responsible for the privacy, security and data processing practices of third party sites.

It is recommended that users review the privacy and usage policies of the relevant sites before using third party sites.

15. COMMERCIAL ELECTRONIC COMMUNICATION

Where the Company sends commercial communications relating to products, services, campaigns or similar matters to users or customers, it acts in accordance with the applicable legislation.

Where necessary, the preferences of users regarding commercial electronic communications are obtained and managed separately.

The rights of users to change their commercial communication preferences or to end such communications are reserved under the relevant legislation.

16. CHANGES TO THE POLICY

The Company may update this Privacy Policy due to changes in the structure of the Site, in the services offered, in the technologies used or in the legislation in force.

The updated Policy takes effect from the date it is published on the Site.

17. CONTACT

For your questions about the Privacy Policy or the information and personal data processing activities carried out within the scope of the Site, you may contact the Company through the following contact details:

COMPONENTCI ELEKTRONIK MAKINE KIMYA SANAYI TICARET ANONIM SIRKETI

Address: MASLAK MAH. AOS 55. SK. 42 MASLAK B BLOK NO:4 IC KAPI NO:542, 34485 SARIYER / ISTANBUL

Phone: 0533 526 72 82

E-mail: info@componentci.com

Last update date: 28.09.2026